Norwegian or swedish speaking electrician

Join Atender as a electrical specialist Customer Support Agent

Location: Málaga, Spain
Start Date: As soon as possible
Employment: Full-time

Atender isn’t just another outsourcing company: We’re a people-first team on a mission to make customer support personal again. We believe the best service starts with great people who are empowered, trusted, and motivated from within. That’s why we’ve built a company where work doesn’t feel like a script, but a conversation; where leadership is built on trust and purpose.

Our clients? Ambitious, fast-growing companies across Europe who value meaningful customer relationships.

Our team? Driven, curious, and human-centered - just like you.

The Role: What You’ll Be Doing

As a Customer Service Agent with an Electrical Background at Atender, you’ll be the first line of support for customers using EV charging and smart charging systems. This role combines customer dialogue with technical understanding, giving you the opportunity to apply your electrical knowledge in a new and people-focused way.

You’ll support customers via phone, chat, and email, helping them with questions related to EV charging, installation, troubleshooting, and daily operation of charging systems.

You’ll:

• Handle customer inquiries related to EV charging and technical systems

• Troubleshoot issues and guide customers toward clear, practical solutions

• Communicate complex technical topics in a calm and understandable way

• Collaborate closely with your team and share insights for continuous improvement

• Contribute to a supportive, respectful, and engaging workplace culture

What We’re Looking For

We’re not into micromanaging or checkbox cultures - we’re into hiring great people and letting them shine.

You are:

• Technically experienced: You have a background as an electrician, technical education, or similar hands-on experience

• Solution-oriented: You enjoy troubleshooting and finding the best way forward

• A clear communicator: You explain technical matters calmly and understandably

• Team-oriented and responsible: You contribute to the group while taking ownership of your work

• Comfortable using digital tools and support systems

• Fluent in Norwegian or Swedish, with good English skills

• Located in Málaga or planning to relocate

What You’ll Get

• Full-time employment with a stable and fast-growing company

• Competitive salary and conditions, including paid training

• 1–6 weeks of tailored onboarding depending on your experience

• Spanish indefinido contract

• Assistance with legal registration (such as your CUE card)

• A hybrid work culture by agreement

• Opportunities for internal growth and career development

• A social and supportive environment where people truly care

• A chance to be part of a movement that redefines the customer experience industry

You’ll work from our central Málaga office in the SoHo district, just minutes from the beach, with easy access to public transport, cafés, and the harbour. Our main office includes a comfortable lounge and kitchen area, with space to relax during breaks.

We also value connection beyond work, with regular team dinners, after-work events, and company trips.

Why should you apply?

Atender is built around trust-based leadership, intrinsic motivation, and the belief that people perform their best when they enjoy what they do. We’re headquartered in Málaga and collaborate with product-led European companies to deliver customer service that’s anything but generic.

We welcome applications from candidates with disabilities and believe diverse perspectives strengthen our team - candidates with a certified disability of 33% or more are especially encouraged to apply.

We don’t do cookie-cutter - we do human-first.

Sounds like you?