Customer Support Agent in Mexico

About us

We claim to be different from the others in our industry, and we are.

Our fundamental beliefs:

• Trust based leadership is more efficient than other forms of leadership

• Intrinsic motivation is more powerful than extrinsic motivation

• People have a desire to perform, enabling them to do so is leadership

• Passion is more valuable than process

• Be kind

The type of companies we provide services to share this perspective. That is a prerequisite for us to partner up with them.

We work with leading product companies based in Europe that provide services globally. We are their customer-facing entity.

We need passionate team members to provide support in all European languages.

About the job

We are looking for a person who sees solutions instead of problems, who appreciates a people-focused company, and wants to work with start-up and scale-up companies.

We love people who are good listeners, and who want to deliver with quality and integrity. You need to be curious and want to make a difference both individually and as part of our teams.

We are looking for someone who

• Is curious and driven

• Understand technical products and solutions

• Gives great service by phone, chat and email

• Appreciates being a part of a team

• Communicates well and is able to connect with people

• Either is fluent in Norwegian, Swedish, Danish, or German and has good English skills or is fluent in English

• Has the right permits to live and work in Mexico

At Atender you'll get

• Full-time employment

• Competitive salary and conditions

• Training adjusted to your individual needs

• A warm, caring, and social work environment